Reservation and Cancellation Policy
Reservation Guarantee
To guarantee your reservation, a 50% deposit of the total rate is required at the time of booking. This payment guarantees room availability and your stay on the selected dates. The remaining balance is due upon check-in.
In the event of cancellation outside the permitted period or no-show, this payment will not be refundable.
Late Cancellation or Modification
Reservations canceled less than 48 hours (2 days) before arrival will be subject to a penalty of 100% of the agreed-upon rate for the first night. Any cancellation or modification request will only be considered effective once received in writing and confirmed by the hotel.
No Show
In the event of a no-show on the confirmed date without prior notice, one night's accommodation plus VAT will be charged at the agreed rate, with no possibility of cancellation.
We appreciate your understanding and cooperation with our policies, which allow us to guarantee an exceptional experience for each of our guests.
Thank you for choosing us. We hope to have the pleasure of welcoming you back on your next visit to the city.